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I have never despised and hated a company more than comcast. Their customer service and business ethics in general absolutely suck. There is ALWAYS an ongoing issue with them. I dont even use comcast email any more because of all the hassle in the past and i am still affected from their crap. I use the email from my website mydirectquotes.com. I use an email verification program that only works on port 25. All the sudden it stops working. After confirming it had nothing to do with the software, I contacted comcast for an explanation and to have them unblock port 25. They told me they are unable to block or unblock any port. \"all they do is supply a port for email\" So I ask why would my verification program work perfectly fine at the office (at&t service) and then when I take the same 2 laptops home, they dont work (comcast service) They claim ignorance and blame it on the software. It is ridiculous. I have many more of these type of stories with comcast. I would strongly suggest putting a bullet in your brain before I would suggest comcast service to anyone. http://www.johnmasone.com/article.php?id=229 81bba919 Fri, 20 Aug 2010 05:39:11 EDT John: Wow. No idea how this photo came out sideways. It was perfectly vertical when I uploaded it. Must have been some glitch with ImageMagick I guess. http://www.johnmasone.com/article.php?id=150 70a06da9 Thu, 03 Jun 2010 18:10:17 EDT Boycott Comcast: I have had comcast.net block my port 25 7 times now. I have a $2400 Kyocera all in one machine that will not work on any other port than 25!!! Kyocera says that they don\'t have a fix to change the port off #25. So I either have to throw away a two year old machine that cost me over $2,000. Or change my ISP. Each time I\'ve called comcast.net they say it is that we spammed people and we have never even sent an email to more than four people at a time. Comcast is lying and cheating us out of our service. Bottom line is when you call their \"security\" department they are lying too. They just want to get anybody who occasionally works from home onto a business account. Anyone that works from a home office - like a salesperson is screwed by comcast.net Every day that you call they unblock it and then block it a day later. They want to meter us and our use. Forget about the kid that downloads pics, music and watches videos online using tons of bandwidth.... and coming after worker bees with a home office. BOYCOTT COMCAST they are not customer friendly. http://www.johnmasone.com/article.php?id=150 c2edebb3 Sun, 23 May 2010 17:02:35 EDT ITechGeek: Oh, and I forgot to mention-The reason why Comcast support couldn\'t help you is cause your problem is beyond the scope of their 1-2 pages of support Q&A material. You would need at least a tier II person who is paid above min wage and understands the difference between a Mac & Windows. Also I\'ve never heard of Comcast doing trouble tickets for tier I support, they only note in the account. http://www.johnmasone.com/article.php?id=150 1bcba8be Sun, 23 May 2010 16:59:22 EDT ITechGeek: It appears I\'m a little late in the game (I just ran across this). It also appears you\'ve switched over to FIOS so most of this post is kind of mute for you. First, not that I agree w/ Comcast\'s policies, but they\'re TOS for residential accounts does say no servers of any kind meaning no servers that people (or computers) out on the Internet would be connecting to (such as web servers, SMTP servers, irc servers, etc). Luckily the blocking of the common ports for various types of servers is done regionally (my area I don\'t think they have any incoming blocks, but other people have told me ports such as 80 & 443 are blocked). Second, as far as blocking outgoing SMTP, most broadband providers are doing that to cut down the amount of spam from spambots (just cause most computer users will click any link that arrives in their mailbox while running IE6 in 2010-Yes that web browser is still alive and while contrary to what Google & M$ say). Third, as far as I think it was your business domain that was hosted elsewhere-Most commercial web providers accept connections on port 465 (smtp over ssl, not on IANA\'s list, but is common enough that it is listed in the /etc/services file for most Linux distros). & finally, the connection between myself and my mail server, I wouldn\'t use anything but ports 465 (smtp over ssl) & 993 (imap over ssl), and once in a while I\'ll use 995 (pop3 over ssl). Anything else (Ports 25, 110, & 143) would allow my email password to be sniffed in transit. http://www.johnmasone.com/article.php?id=150 c70ab16c Thu, 29 Apr 2010 23:26:18 EDT Homer: I use a 3rd party email server that is SSL. If using SSL for sending and reciving your ISP Comcast ot work cant see what your doing! Fuck em. Well now on comcast I cant use 25 SSL anymore. Port 587 works but without any SSL so its not secure and comcast will have a record of it. Im looking for any other port to use to send using SSL